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Service Status
VERSION 10 PARTNER / ENTERPRISE
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Submit a Map Improvement
UK map update
to help trucks navigate new long term Severn Bridge weight restriction
Solution home
CoPilot FAQs
General
Why am I seeing additional turn restrictions on the CoPilot map?
What is the difference between CoPilot Professional and CoPilot GPS?
Why are there different versions of the CoPilot screen?
What is the passcode for CoPilot bluetooth GPS receivers?
What are Trimble's web tools?
How do I contact CoPilot technical support or sales?
Trimble MAPS review of the Apache Log4j 2 security issue
Support for CoPilot version 9 ended Oct. 31, 2024
Routing
How should a driver re-route in CoPilot?
What is a Site and how do I route to it?
How does CoPilot route to pedestrian only roads?
What hazmat settings should I use for loads with multiple hazmat placards?
Why am I being routed down inappropriate roads?
Do I need to calculate the route when a destination has been sent?
What is a Place ID search?
How does CoPilot warn drivers about restricted roads?
Which maps styles are best for color-blind drivers?
How does single search for addresses work?
How does CoPilot display ETA when a route crosses time zones?
Help us gather parking intelligence in North America
Can CoPilot route an overweight vehicle?
Why does CoPilot avoid some bridges I know our trucks can clear?
Troubleshooting
CoPilot Routing Troubleshooting
CoPilot Licensing Error Codes
CoPilot Failed To Find A Valid Route To Your Destination
CoPilot Map Updates
Which maps should I download from the Professional Portal?
How do I avoid map downloads using mobile data?
To improve CoPilot performance, avoid storing map data on SD cards