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Upcoming Changes to Android OS:
What CoPilot Users Need to Know
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Knowledge base
CoPilot User Guide
Overview
2
About This Guide
Privacy Policy
CoPilot Updates
3
CoPilot Release Notes
CoPilot 10.14 User Guide
CoPilot 10.9 User Guide
Getting Started With CoPilot
9
The CoPilot Map Screen
The CoPilot Menu
The Settings Menu
Vehicle Routing Profile: Choosing Your Vehicle Type for Routing
Creating a Vehicle Routing Profile
See all 9 articles
Basic Trip Planning
5
CoPilot Routing Overview
Planning Your Trip
Starting Your Trip
Trip Warnings, Alerts and Traffic Notifications
Reaching a Stop
Advanced Trip Planning
8
Planning a Trip
Adding Stops or Waypoints to a Trip
Choosing an Alternate Route
Optimizing Your Route
Previewing the Trip
See all 8 articles
Saving Trips and Favorite Locations
3
Saving a Trip
Loading a Saved Trip
Managing Your List of Favorite Locations
Map Settings
4
Choosing Map Display and Guidance Settings
Switching Between 3D and 2D views
Switching to Split Screen View
Changing the Dashboard Information
Real-Time Traffic
4
Viewing Real-time Traffic Information
The Traffic Bar
The Traffic Map
Alternate Routes to Avoid Traffic
CoPilot Settings and Reports
11
Mileage Reports
Safety Alerts and Warnings
Advanced Road Warnings
About CoPilot Screen
Units of Measurement Settings
See all 11 articles
CoPilot Setup Guides
1
Geotab Implementation Guide
CoPilot FleetPortal
FleetPortal User Guide
16
What is CoPilot FleetPortal?
Add CoPilot FleetPortal Users
CoPilot FleetPortal Functionality for Partners
Add or View Vehicles or Drivers to be Managed through FleetPortal
Create Vehicle Groups
See all 16 articles
FAQs
12
How can I get access to CoPilot FleetPortal?
How should I name Vehicle Routing Profiles?
I am having trouble logging in or I forgot my password. What should I do?
How do I update my password?
What's the best way to name Vehicle Groups?
See all 12 articles
Product Training Resources
3
Old CoPilot FleetPortal & New CoPilot FleetPortal
Old CoPilot FleetPortal & New Content Tools
CoPilot FleetPortal - How To Videos
CoPilot RouteReporter
RouteReporter User Guide
8
What is CoPilot RouteReporter?
Manage CoPilot RouteReporter Users
How CoPilot RouteReporter Works
Components of RouteReporter Dashboard
Route Compliance Tab
See all 8 articles
RouteReporter FAQs
8
What is CoPilot RouteReporter? What are the benefits of using it?
How can I get access to CoPilot RouteReporter?
Can there be multiple users within my company with access to CoPilot RouteReporter?
I am having trouble logging in or I forgot my password. What should I do?
Is my fleet's data private and secure?
See all 8 articles
MapSure
MapSure User Guide
0
FAQs
0
CoPilot FAQs
General
7
What is the difference between CoPilot Professional and CoPilot GPS?
How do I avoid map downloads using mobile data?
Why are there different versions of the CoPilot screen?
What is the passcode for CoPilot bluetooth GPS receivers?
What are Trimble's web tools?
See all 7 articles
Routing
8
How should a driver re-route in CoPilot?
What is a Site and how do I route to it?
How does CoPilot route to pedestrian only roads?
What hazmat settings should I use for loads with multiple hazmat placards?
Why am I being routed down inappropriate roads?
See all 8 articles
CoPilot Training and Resources
Product Training Resources
4
Quick Start Guide
CoPilot Training Videos
CoPilot Driver Training Visor Guide
Enter a Destination
New Customer On-Boarding
Step 1 - (Account Manager Users Only) Set up Your Account Manager
1
You Bought Multiple CoPilot Licenses, What's Next?
Step 1 - (All Other Users) Check Your Version and Map Data
1
Are Your Devices up to Date?
Step 2 - Request a FastPass Analysis
1
What is a FastPass Analysis?
Step 3 - Set Up FleetPortal and Content Tools
5
CoPilot FleetPortal - Best Practices
Content Tools - Best Practices
Getting Started With Web Tools
Configure Your Fleet with FleetPortal
Create Custom Location Content in Content Tools
Step 4 - Learn About CoPilot Settings and Share with Drivers
2
CoPilot Settings - Best Practices
CoPilot Features and Settings for Drivers
Step 5 - (Account Manager Users Only) Assign Licenses for CoPilot and Communicate with Drivers
2
Assign CoPilot Licenses to Users
Install the CoPilot App
Step 6 - Learn About RouteReporter
2
CoPilot RouteReporter - Best Practices
Getting Started with RouteReporter
Step 7 - View Additional CoPilot Resources
4
Driver Training
Back-Office Training for Web Tools
CoPilot How To Videos
CoPilot How To Guides
Account Manager
Account Manager User Guide
14
What is the Account Manager?
Account Manager: Getting Started Guide
Account Manager: Setting Up Your Company Account
Account Manager: Using IDs to Track Apps and Log in
Account Manager: Adding Users
See all 14 articles
Account Manager FAQs
2
Is there any cost to access the Account Manager?
What happens if a driver gets a new device?
Data FAQs
Map Data Overview
1
Who is your map data provider?
MapSure
2
What is MapSure?
Why can't I save my changes in MapSure?
CoPilot FAQs (Partner/Integrators)
Driving with CoPilot
7
What if I send an address and coordinates?
Can I schedule stops according to time constraints?
How do I ensure my route takes into account Hazmat restricted roads?
What happens if I lose mobile network coverage?
Can I store more than one region's maps on a device?
See all 7 articles
Features
6
What is RouteSync?
Can I send my Truck dimensions automatically?
How should map downloads be handled?
Who provides your map data?
Why do I see AirMiles?
See all 6 articles
Getting Started
1
Where can I find CoPilot API documentation?
Licensing
9
How do I purchase CoPilot?
Do I need a contract to sell CoPilot?
Is CoPilot a one-off payment or is it available on a subscription basis?
How do I get CoPilot?
Am I eligible for a map update?
See all 9 articles
Overview
15
Upcoming Changes to Android OS: What CoPilot Users Need to Know
What is CoPilot Truck?
Can I integrate CoPilot with our existing App/software?
Which platforms are supported?
Where does CoPilot provide map coverage?
See all 15 articles
Troubleshooting
15
What can I do, if I receive the error message: "Base map is missing"?
What does "Manual Activation" mean and how do I do it?
Why is the address I am sending failing?
Why is ActiveTraffic not updating?
I have had my device stolen, can I get a replacement copy?
See all 15 articles
Getting Started With Your CoPilot Integration
Getting Started With CoPilot
7
First Steps to a Successful CoPilot Integration
Where Do I Access CoPilot?
Where Can I Find API Documentation?
How To Install CoPilot On Android (OTA Map Download)
How To Install CoPilot On Android (Pre-Loaded Map Data On SD Card)
See all 7 articles
Getting Started With The Partner Portal
4
How Do I Access The Partner Portal?
What's The Difference Between CPIK and SDK?
How Do I Download CoPilot?
Where Can I Find Documentation On How To Integrate CoPilot?
Getting Started With Web Tools
1
How To Configure CoPilot For Use With Web Tools
Steps To A Successful Integration
0
COVID-19 Web App
COVID-19 Web App User Guide
1
Getting Started with Covid19.trimblemaps.com
Data Updates
North America Map Data
15
North America Q3 2020 Map Data
North America Q2.1 2020 Map Data
North America Q2 2020 Map Data
North America Q1.2 2020 Map Data
North America Q1.1 2020 Map Data
See all 15 articles
North America Toll Data for PC*MILER
6
August 2020 North America Tolls Update
February 2020 North America Tolls Update
October 2019 North America Tolls Update
August 2019 North America Tolls Update
June 2019 North America Tolls Update
See all 6 articles
North America Energy Data
1
Energy Data Updates
Europe Toll Data
2
October 2019 Europe Tolls Update
Europe Toll Data Overview
Worldwide Map Data
2
PC*MILER 33 Worldwide Map Data
PC*MILER 32 Worldwide Map Data
Content Tools
Content Tools User Guide
11
What is Content Tools?
Content Tools Account Access
Company Administration Page and Permissions
Creating Custom Places
Creating Sites
See all 11 articles
Content Tools FAQs
16
Why is my browser reverting to an older version of Content Tools?
Places FAQs
Where should a Place be located?
How can I get access to Content Tools?
What is a good way to name Place Sets?
See all 16 articles
MapExact
MapExact User Guide
5
What is MapExact?
MapExact: User Roles
MapExact: Editing and Adding Roads
MapExact: Approving Road Edits
MapExact: Synchronizing Edits with CoPilot
MapExact FAQs
1
Is there a minimum supported CoPilot version for MapExact?
