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Knowledge base
CoPilot User Guide
Overview
2
About This Guide
CoPilot Overview
CoPilot Updates
5
CoPilot Release Notes
CoPilot 10.19 User Guide
CoPilot 10.14 User Guide
CoPilot 10.9 User Guide
How to find the current version of CoPilot
Getting Started
10
The CoPilot Map Screen
The CoPilot Menu
The Settings Menu
Vehicle Routing Profile: Choosing Your Vehicle Type for Routing
Creating a Vehicle Routing Profile
See all 10 articles
Basic Trip Planning
5
CoPilot Routing Overview
Basic Trip Planning
Starting Your Trip
Trip Warnings, Alerts and Traffic Notifications
Reaching a Stop
Advanced Trip Planning
10
Planning a Trip
Adding Stops or Waypoints to a Trip
Choosing an Alternate Route
Optimizing Your Route
Previewing the Trip
See all 10 articles
Saving Trips and Favorite Locations
3
Saving a Trip
Loading a Saved Trip
Managing Your List of Favorite Locations
Map Settings
6
Choosing Map Display and Guidance Settings
Switching Between 3D and 2D views
Switching to Split Screen View
Changing the Dashboard Information
CoPilot Map Legend
See all 6 articles
Real-Time Traffic
5
Viewing Real-time Traffic Information
The Traffic Bar
The Traffic Map
Alternate Routes to Avoid Traffic and Closures
Sudden Slowdown Alerts
Settings and Reports
10
Safety Alerts and Warnings
High Rollover Risk Warnings
About CoPilot Screen
Units of Measurement Settings
Managing Your CoPilot Maps
See all 10 articles
Weather Alerts
1
New weather service provides predictive alerts along a route
Parking
1
Parking information now available for areas of the U.S. Midwest
RouteReporter
RouteReporter User Guide
9
What is RouteReporter?
How CoPilot RouteReporter Works
Route Compliance Tab
Filtering the Data Displayed in RouteReporter
Reports Tab
See all 9 articles
RouteReporter FAQs
2
Can there be multiple users within my company with access to CoPilot RouteReporter?
Is my fleet's data private and secure?
RouteReporter Updates (Release Notes)
1
2024 Releases
CoPilot FAQs
General
8
Why am I seeing additional turn restrictions on the CoPilot map?
What is the difference between CoPilot Professional and CoPilot GPS?
Why are there different versions of the CoPilot screen?
What is the passcode for CoPilot bluetooth GPS receivers?
What are Trimble's web tools?
See all 8 articles
Routing
13
How should a driver re-route in CoPilot?
What is a Site and how do I route to it?
How does CoPilot route to pedestrian only roads?
What hazmat settings should I use for loads with multiple hazmat placards?
Why am I being routed down inappropriate roads?
See all 13 articles
Troubleshooting
3
CoPilot Routing Troubleshooting
CoPilot Licensing Error Codes
CoPilot Failed To Find A Valid Route To Your Destination
CoPilot Map Updates
3
Which maps should I download from the Professional Portal?
How do I avoid map downloads using mobile data?
To improve CoPilot performance, avoid storing map data on SD cards
CoPilot Training and Resources
Product Training Resources
4
Quick Start Guide
CoPilot Training Videos
CoPilot Driver Training Visor Guide
How to enter a destination in CoPilot
New Customer On-Boarding
Step 1 - (Account Manager Users Only) Set up Your Account Manager
1
You Bought Multiple CoPilot Licenses, What's Next?
Step 1 - (All Other Users) Check Your Version and Map Data
1
Are Your Devices up to Date?
Step 2 - Request a FastPass Analysis
1
What is a FastPass Analysis?
Step 3 - Create Fleet Settings and Custom Content
4
Getting Started With Web Tools
Configure Your Fleet with Account Manager
Content Tools - Best Practices
Create Custom Location Content in Content Tools
Step 4 - Learn About CoPilot Settings and Share with Drivers
2
CoPilot Settings - Best Practices
CoPilot Features and Settings for Drivers
Step 5 - (Account Manager Users Only) Assign Licenses for CoPilot and Communicate with Drivers
2
Assign CoPilot Licenses to Users
Install the CoPilot App
Step 6 - Learn About RouteReporter
2
CoPilot RouteReporter - Best Practices
Getting Started with RouteReporter
Step 7 - View Additional CoPilot Resources
5
Driver Training
Back-Office Training for Web Tools
CoPilot How-To Videos
CoPilot How To Guides
CoPilot Self-Guided Training
CoPilot FAQs (Partner/Integrators)
Driving with CoPilot
7
What if I send an address and coordinates?
Can I schedule stops according to time constraints?
How do I ensure my route takes into account Hazmat restricted roads?
What happens if I lose mobile network coverage?
Can I store more than one region's maps on a device?
See all 7 articles
Features
4
Can I send my Truck dimensions automatically?
How should map downloads be handled?
Who provides your map data?
Can I reverse geocode a destination?
Getting Started
1
Where can I find CoPilot API documentation?
Licensing
3
How do I purchase CoPilot?
Do I need a contract to sell CoPilot?
How do I get CoPilot?
Overview
13
Changes to Android: What CoPilot Users Need to Know
Required Android updates for CPIK customers
What is CoPilot Truck?
Can I integrate CoPilot with our existing App/software?
Which platforms are supported?
See all 13 articles
Troubleshooting
12
What can I do, if I receive the error message: "Base map is missing"?
What does "Manual Activation" mean and how do I do it?
Why is the address I am sending failing?
Why is ActiveTraffic not updating?
Can I reduce the map data size of CoPilot?
See all 12 articles
Getting Started With Your CoPilot Integration
Getting Started With CoPilot
4
Where Do I Access CoPilot?
How To Install CoPilot On Android (OTA Map Download)
How To Install CoPilot On Android (Side-Loaded Map Data)
CoPilot 10.27 supports transition to .NET from Xamarin
Getting Started With The Partner Portal
4
How Do I Access The Partner Portal?
What's the difference between CPIK libraries and SDK App?
How Do I Download CoPilot?
Where Can I Find Documentation On How To Integrate CoPilot?
Getting Started With Web Tools
1
How To Configure CoPilot For Use With Web Tools
Steps To A Successful Integration
0
Data Updates
North America Map Data
40
North America Q4.1 Map Data
North America Q4 2024 Map Data
North America Q3.2 2024 Map Data
North America Q3.1 2024 Map Data
North America Q3 2024 Map Data
See all 40 articles
North America Toll Data for PC*MILER
19
October 2024 North America Tolls Update
June 2024 North America Tolls Update
February 2024 North America Tolls Update
October 2023 North America Tolls Update
June 2023 North America Tolls Update
See all 19 articles
North America Energy Data
0
Europe Map Data
10
Europe Q1 2024 Map Data
Europe Q4 2023 Map Data
Europe Q3 2023 Map Data
Europe Q2 2023 Map Data
Europe Q1 2023 Map Data
See all 10 articles
Europe Toll Data
2
Europe Q4 2023 Tolls Update
Europe Toll Data Overview
Worldwide Map Data
7
PC*Miler 38 Worldwide Map Data
PC*MILER 37 Worldwide Map Data
PC*MILER 36 Worldwide Map Data
PC*MILER 35 Worldwide Map Data
PC*MILER 34 Worldwide Map Data
See all 7 articles
South America Toll Data
0
Oceania Map Data
7
Oceania Q3 2024 Map Data
Oceania Q2 2024 Map Data
Oceania Q1 2024 Map Data
Oceania Q3 2023 Map Data
Oceania Q1 2023 Map Data
See all 7 articles
Asia Map Data
5
Asia Q3 2024 Map Data
Asia Q3 2023 Map Data
Asia Q1 2023 Map Data
Asia Q3 2022 Map Data
Map Data Coverage in Asia
South America Map Data
5
South America Q2 2024 Map Data
South America Q4 2023 Map Data
South America Q2 2023 Map Data
South America Q4 2022 Map Data
Map Data Coverage in South America
Middle East Map Data
3
Middle East Q2 2024 Map Data
Middle East Q2 2023 Map Data
Map Data Coverage in the Middle East
MapExact
MapExact User Guide
5
What is MapExact?
MapExact: User Roles
MapExact: Editing and Adding Roads
MapExact: Approving Road Edits
MapExact: Synchronizing Edits with CoPilot
MapExact FAQs
1
Is there a minimum supported CoPilot version for MapExact?
MapExact Release Notes
1
2024 Releases
CoPilot FleetPortal
FleetPortal User Guide
16
What is FleetPortal?
FleetPortal Self-Guided Training
Add CoPilot FleetPortal Users
CoPilot FleetPortal Functionality for Partners
Add or View Vehicles or Drivers to be Managed through FleetPortal
See all 16 articles
FleetPortal FAQs
2
How can I get access to CoPilot FleetPortal?
I am having trouble logging in or I forgot my password. What should I do?
MapSure
MapSure User Guide
0
FAQs
0
Trimble Identity
TID User Guide
1
What is a Trimble Identity (TID) and how do I create one?
Data FAQs
Map Data Overview
1
Who is your map data provider?
MapSure
3
What is MapSure?
Why can't I save my changes in MapSure?
How do I use MapSure in CoPilot?
Routing
2
How does sublocal map data improve routing?
When will CoPilot include new speed limits in Wales?
North America Closures
0
Trimble Maps Updates
Customer Updates
4
How to Route Around the Francis Scott Key Bridge in Baltimore
How to avoid M25 motorway closures around London
How to request early access to Trimble Compass
Routing enhancement to improve accuracy of estimated travel times
Shared Resources
2
Trimble Maps URL Allow List
Customize Appian routing with road preferences and location intelligence
User Guide
Getting Started
4
Trimble CoPilot 11: The next generation of commercial vehicle navigation
Home screen
Device requirements
CoPilot 11 Release Notes
Settings
11
Settings menu
Map Display & Guidance
Vehicle Routing Profiles
Safety Alerts & Warnings
Mileage Reports
See all 11 articles
Plan a Trip
8
Search for stops and add them to your trip
Pick a stop from the map
Find parking
Optimize your route
View dwell time for a location
See all 8 articles
Drive
3
Get directions
Avoid traffic
Clear a stop
Android Auto
3
Android Auto setup
Android Auto Home Screen
Android Auto Settings
Hours of Service
2
View Hours of Service (HOS)
Plan Hours of Service (HOS) rest stops
How-to Videos
2
CoPilot driver fundamentals online course
CoPilot 11 How-to Videos
ContentTools
ContentTools User Guide
11
What is ContentTools?
Company Administration Page and Permissions
Creating Custom Places
Verified Places
Creating Sites
See all 11 articles
ContentTools FAQs
18
Why is my browser reverting to an older version of ContentTools?
Places FAQs
Where should a Place be located?
How can I get access to ContentTools?
What is a good way to name Place Sets?
See all 18 articles
Release Notes
1
2024 Releases
Account Manager
Account Manager Overview
10
What is Account Manager?
Account Manager: Getting Started Guide
Account Manager: Dashboard
Account Manager: Assets Screen
Account Manager: Configure Fleet Settings
See all 10 articles
Account Manager Assets and Licenses
12
Account Manager: Adding Assets and Assigning Licenses
Account Manager: Editing or Deleting Assets
Account Manager: Following Up With Drivers
Account Manager: Resetting a Password
Account Manager: ELD Sync for Assets
See all 12 articles
Account Manager Configure Fleet Settings
11
Account Manager: Vehicles
Account Manager: Vehicle Groups
Account Manager: Vehicle Routing Profiles
Account Manager: Configuration Profiles
Account Manager: Map Sets
See all 11 articles
Account Manager Guide for Partners
1
Account Manager: Accounts Page for Partners
Account Manager FAQs
14
Where do I find my fleet's licensing information in Account Manager?
CoPilot settings in FleetPortal move to Account Manager
Is there any cost to access Account Manager?
What happens if a driver gets a new device?
What is error code -1009?
See all 14 articles
Account Manager Updates (Release Notes)
1
2024 Releases