This table describes some of the more common licensing errors you may encounter when installing CoPilot.
|Error code||Text in CoPilot||Reason for error||How to fix|
|-720||Unable to complete activation (Error -720)||This is a generic licensing error.||Check with your account administrator or contact our support team to verify your licensing.|
|-808||No internet connection detected, please check your settings and try again.||The device does not have an internet connection or cannot contact the Trimble Maps servers.||Check the device settings and turn on internet connectivity.|
|1017||You have used characters within your email address that we cannot support. Please use a different email address (Error 1017)||Invalid email||Try a different email address.|
|-1102||No licenses assigned. Please contact your administrator. (Error - 1102)||A CoPilot license has not been assigned to the Asset ID you are trying to use to log in to CoPilot.||Check in Account Manager whether the ID has been assigned a license.|
|-1009||Please check if your email address/Username and Company ID are correct then try again... Error (-1009)||The Asset ID (Email or Username), Company ID, or both, you are trying to use to log in to CoPilot do not exist.||Check in Account Manager whether the ID passed exists in your list of assets.|