Answers to questions about routing in CoPilot.

How should a driver re-route in CoPilot?
CoPilot always attempts to route to a destination on safe and legal roads based on the type of vehicle set in the vehicle routing profile. If a driver needs...
Wed, 10 Apr, 2019 at 12:45 PM
What is a Site and how do I route to it?
(Available in CoPilot 10.7 and higher with CoPilot FleetPortal enabled) A Site extends a location from just a name and address to include a boundary pol...
Fri, 26 Mar, 2021 at 7:42 PM
How does CoPilot route to pedestrian only roads?
(Available in CoPilot 10.14 and Higher) CoPilot provides warnings and walking instructions when a stop is located on a road that is restricted to only p...
Mon, 6 Jan, 2020 at 7:04 PM
What hazmat settings should I use for loads with multiple hazmat placards?
(For hazmat routing in North America) In a heavy-duty or medium-duty truck vehicle routing profile, you can specify whether or not you will be carrying ...
Mon, 24 Jun, 2019 at 5:50 PM
Why am I being routed down inappropriate roads?
CoPilot will calculate a route based upon the active vehicle routing profile, which sets the features of your vehicle including height, weight and length. T...
Tue, 17 Jul, 2018 at 2:42 PM
Do I need to calculate the route when a destination has been sent?
No, once a destination has been sent to CoPilot, a route will be planned from the current location and no further input is needed.
Thu, 27 Sep, 2018 at 5:51 PM
What is a Place ID search?
Search by Place ID is a way for drivers to add stops to their trip plan. In addition to the other manual stop entry options, drivers can now also enter in a...
Wed, 20 Nov, 2019 at 5:55 PM
Is Your CoPilot GPS Accuracy Impacted by the GPS Rollover?
Telecom companies and wireless device manufacturers are warning customers that older phones and tablets may require a software update—or even need to be rep...
Wed, 6 Nov, 2019 at 8:31 PM
How does CoPilot warn drivers about restricted roads?
CoPilot generates truck routes that adhere to restrictions based on a vehicle’s dimensions, load (hazmat) and vehicle type.  To help a driver avoid an unsaf...
Tue, 3 Nov, 2020 at 3:43 PM