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CoPilot FAQs (Partner/Integrators)
Driving with CoPilot
What if I send an address and coordinates?
Can I schedule stops according to time constraints?
How do I ensure my route takes into account Hazmat restricted roads?
What happens if I lose mobile network coverage?
Can I store more than one region's maps on a device?
Does CoPilot support Geofencing?
Can I restrict the options available on devices?
What is RouteSync?
Can I send my Truck dimensions automatically?
How should map downloads be handled?
Who provides your map data?
Why do I see AirMiles?
Can I reverse geocode a destination?
Where can I find CoPilot API documentation?
How do I purchase CoPilot?
Do I need a contract to sell CoPilot?
Is CoPilot a one-off payment or is it available on a subscription basis?
How do I get CoPilot?
Am I eligible for a map update?
How does CoPilot licensing work?
I don’t know which device will be used by which user, can I activate the attributes on log in?
Can I swap my license to another device?
Can our application be deployed on Google Play or App Store within another app?
What is CoPilot Truck?
Can I integrate CoPilot with our existing App/software?
Which platforms are supported?
Where does CoPilot provide map coverage?
What are the memory requirements for running CoPilot?
Can ALK Technologies provide CoPilot hardware?
Does the CoPilot Truck application support integration?
What is the difference between an SDK and CPIK?
What IP addresses does CoPilot Professional require access to reach?
Does CoPilot work with the postal, parcel and courier industry?
Does CoPilot Professional provide support for issues with the Android Intent?
What is GPS?
How can CoPilot be configured?
How do I access ALK's web tools for partners?
What can I do, if I receive the error message: "Base map is missing"?
Why are over-the-air CoPilot map downloads not working?
What does "Manual Activation" mean and how do I do it?
Why is the address I am sending failing?
Why is ActiveTraffic not updating?
I have had my device stolen, can I get a replacement copy?
Can I reduce the map data size of CoPilot?
Can I improve battery life?
How do I report a map issue?
Why am I seeing a blank screen with CPIK?
Why is the CPIK integration keyboard not showing?
CoPilot Troubleshooting Files
How To Use An External GPS Receiver With CoPilot Laptop
Converting Custom POIs from CoPilot v9 for use with new installs of CoPilot v10
CoPilot Failed To Find A Valid Route To Your Destination
Will older versions of CoPilot work with newer versions of Android?