Online Support

What is CoPilot RouteReporter? What are the benefits of using it?
CoPilot RouteReporter is a web-based route compliance solution to gain clear visibility of your fleet's planned and post-trip routing activity for deep...
Wed, 31 Oct, 2018 at 5:18 PM
How can I get access to CoPilot RouteReporter?
CoPilot RouteReporter is made available to customers by our reseller partners in North America.  To get access to CoPilot RouteReporter, please contact your...
Wed, 31 Oct, 2018 at 5:21 PM
Can there be multiple users within my company with access to CoPilot RouteReporter?
Yes, users can set up sub-users on an existing account.
Thu, 1 Mar, 2018 at 7:41 PM
I am having trouble logging in or I forgot my password. What should I do?
If you can't sign in to your account because you forgot your password, click the link below to reset your password.  Forgot Password Link You c...
Thu, 1 Mar, 2018 at 7:42 PM
Is my fleet's data private and secure?
ALK Technologies is committed to protect your fleet information and keeping your data private. Please review our privacy policy and EULA here: https://c...
Wed, 31 Oct, 2018 at 5:25 PM
How to update my password?
After logging in, click on the ALK Cloud menu in the top menu bar. Click Change Password to enter your new password and click Save.  Currently, we only ...
Wed, 31 Oct, 2018 at 5:26 PM
CoPilot Route Reporter - How To Video
CoPilot RouteReporter: Create and manage users CoPilot RouteReporter: Create and manage users from ALK Technologies Inc. on Vimeo.
Tue, 10 Jul, 2018 at 4:35 PM
Why Doesn't My Route Appear in RouteReporter?
There are a couple reasons why your route may not appear in RouteReporter.   Are you licensed for RouteReporter? RouteReporter is a paid add-on solution...
Wed, 14 Aug, 2019 at 4:00 PM