If you purchased CoPilot through a telematics provider, you first want to be sure they have updated your devices with a current version of CoPilot and its map data. You can ask your partner which versions are loaded on your devices or you can check at any time using the CoPilot FleetPortal web tool. (See Step 3.)
The most recent version of CoPilot is:
CoPilot map data is updated on a regular basis to include new roads and other changes that might affect commercial vehicle routing. Be sure you have:
2019Q3 or newer data.
If you also have PC*MILER, the latest versions are:
Map Data 2019Q3
For CoPilot updates, please contact the partner who sold you CoPilot directly. For PC*MILER updates, please contact PC*MILER support.
If your devices are all up to date, you're ready to move on to Step 2.